It’s estimated there will be 5.9 billion unique mobile subscribers and more than 75 billion Internet of Things (IoT) connected devices by 2025. With 35% of passengers already connecting to inflight cellular services, mass adoption of inflight connectivity is already upon us.
Providing mobile connectivity to all passengers during a flight presents a number of challenges, however. How will various mobile phone carriers be serviced while in the air? How can the inflight cellular service be monetized? How can a seamless gate-to-aircraft service be provided? And how to offer the most appropriate passenger experience?
SITA FOR AIRCRAFT’s Mobile ONAIR solution addresses all these challenges. It offers global agreements with mobile network operators (MNOs), a seamless connectivity experience for the passengers, and clear return on investment for the airline or partner.
Passengers simply turn on their mobile phones to instantly use ONAIR network, just as they would do in a roaming situation on the ground.
If not included in a roaming bundle, usage charges may be applied by the domestic mobile phone carrier and will appear as additional standard roaming charges on the user’s monthly bill.
Customers who have used this product
Features and Benefits
Domestic service, inflight
Once connected, the passenger will experience a high quality connection, comparable to that on the terrestrial mobile network.
More than 400 worldwide agreements with MNOs
Under our agreements with mobile network operators around the world, airline customers can offer Mobile ONAIR as an easy and global inflight connectivity option for all passengers.
The volume of cellular users on board is expanding, multiplying the ancillary revenue potential for the airline or partner.
Simple and seamless
The passenger simply needs to turn on their mobile phone, instantly enabling them to connect to mobile data or send text messages while they fly.
No hidden costs or restrictions
The ONAIR network is a GSMA premium operator, allowing both contract and pre-paid tariff users to access a unique network of global, inflight roaming coverage. All costs are communicated in advance via the usual roaming SMS. The billing is managed by the passenger’s domestic MNO and appears as an additional charge on the monthly bill, if not included in a bundle.
4G on-board, 5G ready
We are developing a project that will enhance the Mobile ONAIR product. The airborne solution will enable multi-cellular networks on-board the aircraft using 3G and 4G and paving the way to 5G. The equipment is rapidly installed, and compatible on any existing platform as a standalone solution, or alongside a Wi-Fi based service.
24/7, 365 customer support
We offer a 24/7 single point of contact for global support along with expert connectivity consultancy and advice from the customer application delivery specialists.
Customer Success Stories
Being able to adopt the latest inflight technologies and high-speed capabilities is integral to the quality inflight experience our airline offers. We are proud to be activating high-speed inflight connectivity with Mobile ONAIR.
Dr. Maria-Angelika Hanne, Chief Commercial Officer, Kuwait Airways
We are extremely proud to be realizing our complete, connected aircraft ambitions with SITA FOR AIRCRAFT, our long-standing, trusted partner.
Jamie Bautista, President & Chief Operating Officer, Philippine Airlines
Find out more about the different strategic partners and collaborations involved in delivering our future-proof inflight mobile connectivity services to passengers flying around the world.
Contact us to find out more about this product.