Providing a high speed, reliable internet connection for all passengers throughout their journey raises a number of unique challenges; a network needs to support a large amount of simultaneous, sustained connections in a reliable fashion, and make it simple to get online from multiple devices.
The future demand of more data-hungry devices, as well as the Internet Of Things, means the technology must be future proof, and able to cope with high-bandwidth usage such as online gaming and video streaming. There also needs to be a variety of touch points and payment options, so passengers can choose between pay-per-use or an ad-based freemium connection.
Gathering digital and physical passenger insights is the next logical step for an airline, to survive against a competitive environment. In order to provide a better or more personalised service while lowering their costs, an airline must react like a retail store currently facing those challenges on the ground.
Internet ONAIR can address these challenges…
Provide seamless Internet access to your passengers through Internet ONAIR, creating a personalised, interactive and enjoyable experience throughout their journey. Passengers can connect easily by simply opening a browser, as they would with a standard public hotspot.
With a fully customisable, interactive interface reflecting your airline’s branding, there’s flexibility to tailor and differentiate the online experience,
Marianne Lespes, Product Manager for Internet ONAIR, discusses how our solution, developed with airlines, helps you achieve the best level of passenger engagement. Click here.